Relais & Chateaux Schoenegg – A Favorite for Families in Zermatt
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Key details
About the Hotel
Riedweg 35, Zermatt, 3920,
-
Close to the Matterhorn Museum
Perfect
9.4
9.7
/10
4.8
/5
Loved by Relais & Chateaux Schoenegg guests
Matterhorn views
Delicious breakfast
Friendly staff
Convenient shuttle
Fine position
Relaxing massage
"Nearly all the rooms have unobstructed views of the Matterhorn which makes being in Zermatt a unique experience."
Donald C from United States
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"When you enter the Hotel Schonegg through their ice tunnel, you know you're in for a treat, but the 'wow' factor just keeps on going."
Elizabeth L
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"It's worth the splurge for a room with a view."
Summer
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Relais & Chateaux Schoenegg - A Zermatt hotel with Matterhorn views from every room and a tunnel entrance to the village
Amenities & Services
The hotel offers a ski-to-door access via an 80-metre tunnel exit to the Sunnegga Ski Area. Guests receive a complimentary shuttle service from the train station and a 24-hour reception. The hotel provides a ski pass vendor, ski school, and a heated boot room with ski storage.
Rooms
All rooms and suites provide a minibar, cable TV, and a private bathroom with a shower. Most rooms feature a balcony, and suites add a seating area. The Charme Double Room with Matterhorn View offers panoramic views of the Matterhorn from the bed.
Dining
The on-site restaurant serves Gault Millau awarded cuisine on a sun terrace with mountain views. The daily breakfast buffet includes homemade local products. The lounge features an 80-plus wine collection by an open fire.
Wellness & Spa
The spa & wellness centre includes an indoor swimming pool, heated infinity pool, hot tub/Jacuzzi, sauna, steam room, and hammam. Treatments on offer include full body massage, foot massage, head massage, and body scrub. The spa lounge/relaxation area and sun loungers are available for guests.
Location & Access
The hotel is located on a hill above Zermatt, connected to the centre via a mountain elevator. The Gornergrat Railway is 200 metres away, and the Matterhorn Museum is within a 5-minute walk. A tunnel entrance leads directly to the hotel's elevators, avoiding any climb.
Highlights
Location: Tunnel entrance linking to village centre, 80 m from Sunnegga Ski Area
Rooms: Matterhorn views from all rooms, most with balcony
Dining: Gault Millau awarded cuisine with mountain-view terrace
Wellness: Indoor infinity pool, hammam, and full-body massage services
Service: Complimentary train station shuttle and ski pass vendor
Pet-friendly: Pet bowls and baskets provided
“The tunnel entrance immediately sets this hotel apart. I especially appreciate the mountain-view terrace and the attention to detail in the individually designed rooms, all a short walk from Zermatt's attractions. It's a wonderful option for those seeking both relaxation and convenient access to the slopes.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Double Room Style Matterhorn View
2 persons
26 sq. feet
1 King-size bed
Balcony
Bathtub
room details
Maisonette Suite
2 persons
50 sq. feet
2 Single beds
Balcony
Bathtub
room details
Charme Single Room
2 persons
19 sq. feet
1 Single bed
Heating
Coffee machine
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.4/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
VIP check-in/ -out
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Ski to door
Ski storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Ski school
Hiking
Cycling
Golf course
Guest Parking
Electric kettle
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Game room
Spa & Leisure
Infinity pool
Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Body scrub
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Room features
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Indulge in a delightful culinary experience at Relais & Chateaux Schoenegg, featuring exquisite onsite dining options that promise to please every palate. From leisurely breakfasts with stunning views to dinner served with noble wines, each meal is designed to celebrate both taste and atmosphere.
Restaurant Saveurs
Vegetarian, Vegan, Gluten-free, Dairy-free
Ambiance
Modern setting with breathtaking views of the surrounding landscapes, offering a warm and inviting atmosphere.
Key Offerings
Start the day with scrambled eggs and bacon, freshly baked rolls, and homemade jams, or enjoy a light lunch on the Infinity Terrace. Dinner features exquisite dishes paired with fine wines, creating a memorable dining experience.
Reservation
Recommended.
Serves breakfast, lunch, and dinner; hours vary.
Relais & Chateaux Schoenegg Location
Riedweg 35, Zermatt, 3920,
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
9 minutes' walk
A comprehensive museum detailing Zermatt's mountaineering history and culture, featuring exhibits and artifacts.
Mountaineer's Cemetery
9 minutes' walk
A poignant tribute to climbers who perished in the area, this serene graveyard features distinctive tombstones and landscapes.
St Peter's English Church
10 minutes' walk
A charming church known for its stunning architecture and beautiful stained glass, offering peaceful reflection.
Photopoint Kirchbrucke Bridge
10 minutes' walk
An iconic bridge providing breathtaking views of the Matterhorn, perfect for unforgettable photographs.
Hiking in Zermatt
25 minutes' walk
Extensive trails for hiking enthusiasts await nearby, ranging from beginner to advanced levels, open year-round.
Forest Fun-Park Zermatt
19 minutes' walk
An exciting ropes course designed for families and adventure seekers, offering zip lines and climbing challenges.
Chalet da Giuseppe
6 minutes' walk
Authentic Italian cuisine in a cozy atmosphere, renowned for its homemade pasta and delightful pizzas.
Bazaar by CERVO
2 minutes' walk
A chic eatery offering refined local dishes and international flavors, featuring a stylish ambiance and a terrace view.
Zermatt Unplugged
Varies by venue
An annual music festival featuring international artists in an intimate mountain setting, perfect for music lovers.
The Vernissage
12 minutes' walk
A vibrant art gallery and bar showcasing local art, often hosting live music and cultural events throughout the year.
Tips on navigating the city
City Centre
Zermatt 5 min · 1400 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 6 min · 1700 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.3 mi
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Property information and rules
Check-in
from 14:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
All visitors are offered a continental breakfast for a fee.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese
Year renovated:
2010
Number of floors:
7
Number of rooms:
48
Former name
Chalet Hotel Schoenegg
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 78 verified reviews
9.3 /10
Perfect
95 %
Recommend
Breakfast
10.0/10
Cleanliness
9.5/10
Comfort
9.6/10
Facilities
9.4/10
Free WiFi
10.0/10
Location
9.6/10
Staff
9.4/10
Value for money
8.5/10
Pros
Outstanding Matterhorn views
Helpful staff
Convenient ski lift access
Cons
Dated rooms
Loud terrace music
Warm hot tubs
Guest reviews
based on 146 reviews
9.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Relais & Chateaux Schoenegg
What time is check-in and check-out at Relais & Chateaux Schoenegg?
Check-in is at 14:00 and check-out is at 11:00.
How far is Relais & Chateaux Schoenegg from Zermatt train station?
The hotel is located 0.5 km from Zermatt train station.
Is there an on-site restaurant at Relais & Chateaux Schoenegg?
The hotel features an on-site restaurant called Saveurs, offering a view of the mountains from its sun terrace.
What are the dining hours at Relais & Chateaux Schoenegg?
Dining hours are from 12:00 PM to 2:00 PM for lunch and 6:30 PM to 9:30 PM for dinner.
What kind of amenities can I expect in the rooms at Relais & Chateaux Schoenegg?
Rooms include a minibar, cable TV, a private bathroom with a shower, and some feature a balcony.
How far is the Sunnegga Ski Area from Relais & Chateaux Schoenegg?
The Sunnegga Ski Area is located just 0.3 km from the hotel.
What facilities does Relais & Chateaux Schoenegg provide for business travelers?
The hotel offers a business centre and provides VIP check-in and check-out services.
What types of recreational activities can I enjoy at Relais & Chateaux Schoenegg?
Guests can enjoy hiking, skiing, and bike tours organized by the hotel.
Does Relais & Chateaux Schoenegg provide shuttle services?
A paid airport shuttle service is available for guests.
Which languages are spoken by the staff at Relais & Chateaux Schoenegg?
The staff can communicate in multiple languages, including English and German.
Is Wi-Fi available at Relais & Chateaux Schoenegg?
Free Wi-Fi is available throughout the hotel.
What attractions are near Relais & Chateaux Schoenegg?
Nearby attractions include the Matterhorn Museum (1 km) and the Zermatt-Sunnegga Funicular (0.3 km).